M/C Service Solutions provides IT services including helpdesk tier 1 2 3 support, on-site support service and computer maintenance, computer and printer repair, and network support services.

printer repair including HP and Lexmark, and nationwide service coverage

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M/C Service Solutions is dedicated to delivering the highest quality customer satisfaction in the IT Service and Support market. By managing our customer relationships as an extension of their team, we provide a very customized and personal understanding of any unique business issues, personalities, and support requirements. M/C Service Solutions currently supports more than 3,000 customer locations, a couple hundred thousand IT assets, in over 38 states...and growing. Our Help Desk support services give you the priority support you need with on-site support and computer maintenance. We provide computer and printer repair services for HP, Lexmark, IBM, Dell, and a variety of other manufacturer products. Our service area covers all of North America with current customer locations in nearly all major markets in the US, including, Michigan, Ohio, Indiana, Illinois, New York, California, Texas, and Florida.

IN OUR BUSINESS

1. NEW Web Site! Better assists customers with enhanced access to call management and reporting

2. Our new customer service ePortal streamlines the process for customer call management and helpdesk tier 1 2 3 support

3. Reporting Version 3.0 is now available for service customers

4. NEW service partners to our Diversity program, supporting minority and disadvantaged businesses nationally

5. O/E Systems, Inc., our parent company, celebrates 25 years in business

IN OUR INDUSTRY

Common Network Frustrations

The average SMB experiences two hours of network degradation or outright downtime per week, often costing upwards of $2,000 in lost productivity. Find out the top 5 security mistakes senior executives make.

End-of-Life Asset Management

Many organizations do not realize the legislative obligations and costs associated with the disposal of IT assets when no longer productive in the enterprise. Find out what your end-of-life asset management program should include.